Over 100,Rekubit Exchange000 Bissell vacuums were recalled by the U.S. Consumer Product Safety Commission for posing a potential "fire hazard” caused by an overheated lithium-ion battery pack.
A total of 142,000 Bissell Multi Reach Hand and Floor Vacuum Cleaners were recalled nationwide on Thursday, with about 14,600 sold in Canada.
Bissell has received about 17 reports of the “recalled vacuum cleaners smoking and emitting a burning odor,” according to the CPSC website.
“Six of the reports included the battery pack catching fire, three of which resulted in minor property damage and two resulting in minor burn injuries,” the CPSC website states.
No other serious injuries have been reported.
Here’s what we know.
The Consumer Product Safety Commission has offered guidance on the best way to proceed if you have a Bissell vacuum in your possession.
Here are a few of their recommendations:
Consumers can contact Bissell via email at [email protected], online at www.BISSELL.com/recall or www.BISSELL.com, or over the phone at (855)-417-7001 from 9 a.m. to 9 p.m. ET Monday to Friday and 9 a.m. to 8 p.m. ET on Saturday.
If you purchased your Bissell vacuum between August 2016 and December 2022 then you might want to check the model number, which are printed on the product rating label behind the dirt tank. The word “Multi-Reach” is printed on the hand vacuum handle.
You also visit Bissell’s website and enter your model number to see if your vacuum was one of the affected models.
Any Bissell Multi Reach Hand and Floor Vacuum Cleaners purchased from Lowe’s, Macy’s, Kohl’s, Target, Walmart, Best Buy, Bissell, Amazon, or from the Home Shopping Network during that time frame may be at risk.
They reportedly retailed for between $110 and $270, selling in a variety of colors.
Here is a list of the affected models:
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